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How to find out how long it took to develop a user story?

Lee Street
Contributor
September 27, 2022

Is there any JQL scripts or Apps I can use to find out when a User story was started and when it closed in Jira?

4 answers

1 accepted

0 votes
Answer accepted
Emre Toptancı _OBSS_
Atlassian Partner
September 29, 2022

Hello @Lee Street

If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee. You can use see how much time was spent on each stage of your issue workflow.

tisCloud_StatusDuration_LeadTime_with Estimates.png  tisCloud_AssigneeDuration.png     

The app has Consolidated Columns feature. This feature allows you to combine the duration for multiple statuses into a single column and exclude unwanted ones. It is the most flexible way to get any measurement you might want. Measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

And the app has a REST API so you can get the reports from Jira UI or via REST.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png

Using Time in Status you can:

  • See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
  • Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
  • Export your data as XLS, XLSX, or CSV.
  • Access data via REST API. (for integrations)
  • Visualize data with various chart types.
  • See Time in Status reports on Jira Dashboard gadgets

Timepiece - Time in Status for Jira

EmreT

2 votes
Karolina Wons_SaaSJet
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September 27, 2022

Hi @Lee Street 

Such data is called Cycle time in Jira and it's a very popular request in the community.

I can recommend you to discover the Jira Cycle Time and Lead Time: How productive is your team? article and, as an alternative, try Time in Status for Jira Cloud add-on.  It helps to track how long it takes each assignee to solve the issue (for a developer in your case).

TIS 1 (1).png

  • track time
  • get helpful Quick Tips in the add-on
  • export reports
  • share reports in Power BI, spreadsheets, etc

This add-on is developed by my SaaSJet team. Please, let me know if you have any questions.

Hope you find it helpful

0 votes
Rahul_RVS
Atlassian Partner
September 27, 2022

Hi @Lee Street 

If you are fine with a mktplace app, you can try out our add-on to get this data.

You can group your statuses to define your own cycle/resolution time of each Jira story.

 

Time in Status Reports 

The main features are as below

  • Multiple Time in Status Reports. Excel Export available for all status reports.
    • Time in Status
    • Time with Assignee
    • Time in Status with Assignee
    • Time with Assignee per Status
    • Status/Assignee Count
    • Multiple Transition Reports
    • Avg Time in status reports
    • Status Transition Dates Report
    • Time in Status Per Time Grain
    • Time with Assignee Per Time Grain
  • Status grouping
  • Save your reports
  • CSV Export
  • Multiple chart types
  • Dashboard Gadget

TIS - Cycle Time report.PNG

0 votes
Mehmet A _Bloompeak_
Atlassian Partner
September 27, 2022

Hi @Lee Street

I think what you are looking for is cycle/lead time report. For these reports, you can try Status Time Reports app developed by our team. For more details, you can have a look at the article below.

Cycle Time and Lead Time in Jira: Productivity Measurement with Two Critical Parameters

If you are looking for a free solution, you can try the limited version Status Time Free.

Hope it helps.

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