Is there any JQL scripts or Apps I can use to find out when a User story was started and when it closed in Jira?
Hello @Lee Street
If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center.
Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee. You can use see how much time was spent on each stage of your issue workflow.
The app has Consolidated Columns feature. This feature allows you to combine the duration for multiple statuses into a single column and exclude unwanted ones. It is the most flexible way to get any measurement you might want. Measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc.
For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.
The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.
Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.
And the app has a REST API so you can get the reports from Jira UI or via REST.
Using Time in Status you can:
Timepiece - Time in Status for Jira
EmreT
Hi @Lee Street
Such data is called Cycle time in Jira and it's a very popular request in the community.
I can recommend you to discover the Jira Cycle Time and Lead Time: How productive is your team? article and, as an alternative, try Time in Status for Jira Cloud add-on. It helps to track how long it takes each assignee to solve the issue (for a developer in your case).
This add-on is developed by my SaaSJet team. Please, let me know if you have any questions.
Hope you find it helpful
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Hi @Lee Street
If you are fine with a mktplace app, you can try out our add-on to get this data.
You can group your statuses to define your own cycle/resolution time of each Jira story.
The main features are as below
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Hi @Lee Street
I think what you are looking for is cycle/lead time report. For these reports, you can try Status Time Reports app developed by our team. For more details, you can have a look at the article below.
Cycle Time and Lead Time in Jira: Productivity Measurement with Two Critical Parameters
If you are looking for a free solution, you can try the limited version Status Time Free.
Hope it helps.
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