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How to find the time difference between issue created and first comment added.

Priyanka Yalam August 31, 2020

Is there any way to create the time difference between issue created and first comment added. 
find the average of time difference for one month

1 answer

3 votes
Gökçe Gürsel {Appfire}
Atlassian Partner
August 31, 2020

Hi @Priyanka Yalam ,

Welcome to the community. You can use Enhancer plugin for Jira for this. You can easily set up a custom field called Response Time that measures the time between issue creation until the first response. 

image2017-8-23+15_19_43.pngYou can configure it like this:

config response.pngYou can later use it in your searches and reports:

image2017-8-23+15_22_26.png

Let me know if you have further questions.

Regards,

Gökçe

Priyanka Yalam August 31, 2020

Thank you :)

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