How to fix/bypass the recently broken Admin view for OnDemand?

[Dylan O'Mahony]

On demand Admin.png

I think the pic basically explains the problem - this is what I see when I try to administer my OnDemand instance. It's not just a CSS thing, either... the links don't work at all.

This is happening on my primary *.jira.com instance, but I'm an admin on a different *.atlassian.net instance also and am seeing exactly the same thing. Has been happening for about a week now. Anybody else seen this, or know if Atlassian are aware?

[Norman Abramovitz · Accepted solution]

Try clearing your browser cache or a different browser  just in case it is old and new information is being mixed up.    If cache clearing and/or different browser does not work,, contact Atlassian support

[Dylan O'Mahony]

Chrome and Firefox work fine, thanks for the suggestion Norman. Could have sworn that wasn't the case first time I ran into this, but my memory is a little fuzzy on whether that's the case. This'll work like a champ for now, must be an IE-only thing.

[Abdoulaye Kindy Diallo]

Hi Dylan,

This issue is due most probably because Cloudflare is blocked by your Firewall (local or network wide). Those CSS and scripts are loaded from a server on cloudflare.com. Can you please check that you can serve scripts from cloudflare.com in your network?

You could also watch this request: https://jira.atlassian.com/browse/AOD-7526

[Dylan O'Mahony]

Just piled in on AOD-7526, thanks Abdoulaye. I supplied some more info over there, and will be watching for updates. Cheers.

[Robert Massaioli (Atlassian)]

Well you'll be pleased to know that I have just made the correct team within Atlassian aware. Please try clearing your cache / trying another browser as Norman suggested...however, I would be surprised if this was the issue. If it proves to be a problem then raise a support request here: https://support.atlassian.com/servicedesk/customer/portal/23 and well help you get to the bottom of the issue.