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How to hide issues with "done" type statues on the blacklog and the board

Laura Xu March 11, 2022

My situation:

  • I am using Jira next gen, scrum. 
  • We run 2 week sprints in the team
  • Every 2 weeks, we "complete" the current sprint in jira and we start a new sprint. 
  • After we "complete" the current sprint. we expect the issues with "done" type to be hidden, and the issues that are not in "done" type status to be carried over to the new sprint.

Problem: 

  • Currently, we have 2 types of issue statues in the "done" type: `abandoned` and `done`
  • When we "complete" a sprint and "start" a new sprint, both `abandoned` and `done` issues would be carried over to the "new" sprint. 

Question:

  • How can we avoid the `abandoned` and `done` tasks to be carried over? 

Things I've tried:

  • Configuring the workflow differently to have it reflect that both `abandoned` and `done` are terminal and final statues of a task. This failed to resolve the issue. 

 

Thank you!Screen Shot 2022-03-11 at 6.13.41 pm.pngScreen Shot 2022-03-11 at 6.13.52 pm.png

1 answer

1 vote
Trudy Claspill
Community Champion
March 11, 2022

Hello @Laura Xu 

Welcome to the community.

Can you show us the Columns page under Board Settings?

When you complete a sprint, only the issues in the column farthest to the right on your board will be considered "complete". Are the Done and Abandoned statuses mapped to the right-most column of your board?

Additionally, an issue must not have any sub-tasks that are in the other columns (not "done" sub-tasks). Do the issues have incomplete sub-tasks?

Laura Xu March 11, 2022

When you complete a sprint, only the issues in the column farthest to the right on your board will be considered "complete".

^this is really useful to know! Can this be added to a visual tool guide somewhere? 

I am aware about this one:

Additionally, an issue must not have any sub-tasks that are in the other columns (not "done" sub-tasks). 

 

Here's how the columns are set up for our board. All subtasks under `done` are also marked as `done` when we experience the issue that the tasks does not get hidden after a sprint is "completed". 

We are starting a new sprint next Monday, so this can be an opportunity for us to try something and see if it works after we "complete" the sprint on Monday. Do you have any suggestions for us on how to configure our board to achieve the desired behavior per above? 
Screen Shot 2022-03-11 at 6.57.44 pm.pngScreen Shot 2022-03-11 at 6.57.36 pm.png

Trudy Claspill
Community Champion
March 11, 2022

Hello @Laura Xu 

I can't address your request about updating the documentation, as I am just another user of Jira. That is a suggestion you would need to submit to the Atlassian team. There should be a Feedback option under the Help button in your Jira instance.

Regarding changes to your board columns, you will need to have the Abandoned and Done statuses both mapped to the column farthest to the right. As you currently have it configured, the Abandoned issues would not be considered complete because that status is not in the right-most column.

If you still find that items in that right-most column are being moved to another sprint or the backlog when you complete the sprint then we would need to examine some of those items more closely to see if there is another reason for that.

Laura Xu March 14, 2022

Ah my bad. I had thought you worked for Jira and can report the unclarity somehow internally. First time posting. 

 

Let me try your suggestion today during my sprint planning and see how it goes. If I still run into issues, I'll share it here and see if we can take alternative steps. Thank you so much for your help thus far!

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