How to include parent epic reporter while sending a mail using automation for Jira

[Sruthi]

Hi All,

How to include parent epic reporter while sending a mail using automation for Jira.

In the To list only few defaults roles are only available.

Any Smart value to support this

[Bill Sheboy]

Hi @Sruthi 

Would you please provide an image of your rule?  That may provide more context for the community to offer ideas.  Thanks!

I suspect what you are running into is that your rule's issue context cannot see all of the details of the parent until it is accessed, which is normal.  Here is an example that would make that reporter available.

• trigger: manual
• condition: issue type is story, task, or bug
• condition: epic link (or parent for team-managed) is not empty
• action: create variable named varEpicReporter and initialized to null
• branch: on parent
  • action: create variable again, with the same name, varEpicReporter, saving {{issue.reporter.displayName}}  or the emailAddress if that is what you need
• action: send email, including the value of {{varEpicReporter}}

Kind regards,
Bill