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How to install Mail Me plugin in Jira

Muraleetharan Ramaraj February 25, 2021

I want to install Mail Me plugin trail version before purchase the same. 

I couldn't find installation details. Can you please help?

I logged in as Admin user

 

 

MailMe.JPG

2 answers

0 votes
Muraleetharan Ramaraj March 2, 2021

Hi Alexis,

I am also using CROWD and Confluence along with JIRA. Is that the reason recovery_admin is not working?

0 votes
Alexis Robert
Community Champion
February 25, 2021

Hi @Muraleetharan Ramaraj , 

 

it looks like you're not logged in as System Administrator : this means that you do not have permissions to install new addons.

You should ask your System Administrator for this.

 

Let me know if this helps, 

 

--Alexis

Alexis Robert
Community Champion
February 25, 2021

This article gives you more details on the differences between the Jira Administrator and Jira System Administrator permissions : https://confluence.atlassian.com/jira064/managing-global-permissions-720412521.html#ManagingGlobalPermissions-sysadmin

Muraleetharan Ramaraj February 26, 2021

Hi Alexis,

Thanks for your Email!. Can you please let me know which table in database has admin user? I want to change my user as admin.

Muraleetharan Ramaraj February 28, 2021

Hi Alexis,

I tried below steps to login with recovery_admin with Jira123 as password in Jira, but login failed with username and password is not correct.

1. Stop Jira with stop-jira.sh

2. Edit JVM_SUPPORT_RECOMMENDED_ARGS="-Datlassian.recovery.password=Jira123"

3. Start Jira with start-jira.sh

Can you please help?

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