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How to integrate Salesforce with JIRA for comments, using standard funtionality

Vinay K
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July 20, 2020

We have a scenario to integrate salesforce and JIRA for jira comments, This means as soon as the comments is created/Updated in jira need to send to salesforce and vice versa. 

Currenty we are using webhook functionality for to get the comments as soon as it is created/updated.

I need to create a new custom field and should be able to update that field while inserting/updating the comment through API. along with that i should be able to add this field in the webhook json structure of the Comment. Please suggest.

And also please share if there is any existing design for the same pattern.

1 answer

0 votes
Girish Shenoy
Community Champion
July 20, 2020

We are using Go2Group CRM Plugin for our JIRA software, server instance. we have used it for over 8 years and it is highly stable and reliable with lot of advanced integration options.

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