@Venugopala Naidu , It depends on what you want to do. Both the applications has REST APIs and you can use them to do the integration
Hi @Fazila Ashraf, actually i don't know the procedure
Could you please explain the step by step procedure without add-on
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I think you have to first understand about REST APIs - see https://www.smashingmagazine.com/2018/01/understanding-using-rest-api/
Both JIRA and ServiceNow has REST APIs documented.
JIRA - https://developer.atlassian.com/server/jira/platform/rest-apis/
ServiceNow - https://docs.servicenow.com/bundle/london-application-development/page/build/applications/concept/api-rest.html
Rest APIs are end points through which you can get or post some operations in the application. You can use them in your scripts/programs and make it do the operations you like to program. This would be development and not just configurations.
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