How to keep expand element when cloning a ticket?

[Jannis Hamann]

Hi there,

whenever I clone a Jira ticket with an expand element in it, the expand element is removed and its header and content added to the ticket instead.

This makes the cloned ticket very long, as I am using the expand elements to create a better overview in the ticket. 

To me it sounds like a bug, that the expand element is simply removed. Do you know how to report that? Or alternatively how to make sure that expand elements are kept during cloning a ticket?

Thank you!

[Petter Gonçalves]

Hello @Jannis Hamann

Thank you for reaching out.

Indeed, there are some elements that are not copied when cloning an issue in Jira Cloud, including the expand feature. This is not a bug, but a missing functionality in Jira.

We created the following feature request to consider its implementation in the future releases of Jira Cloud:

Support coping Emoji, Date, Status, Expand in description when cloning an issue 

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

Let us know if you have any questions.