How to limit a particular issue type (BUG) from moving to a specific workflow status ?

[Aisha M]

I have a project with a list of different issue types. I just want on issue type (Bug) to not move through a particular status (say: Released to Production) 

So, how do I set up a condition on the workflow that only BUG wont go through a specific status ?

Thank you ! 

[Tarun Sapra]

Hello @Aisha M 

In JIra you can configure workflows per issueTYpe thus ideally you should have a separate workflow for the Bug type. But still if you want to have since workflow then on the transition which carries the bug to the status which you want to skip you can add the condition "issueType!=bug" and thus you can skip that transition for bug.

But you would need a plugin for adding conditions like above.

[Aisha M]

@Tarun Sapra  Thank you for the comment. Actually its full live setup that's been going on for long, with close to 600 projects. So, I don't think the management would like making new workflows for different issue type and disrupting the flow at this point. :)

Can I please know how to add that condition statement and what plug in ? Thankls

[Mihai Schwarz]

Hi @Aisha M in your situation you can put a condition on your transition. Let say that the transition from Released to Production is called In Production, put a condition where only a user or a group of users can execute that transition.

Here you have a link to advanced workflow conditions: https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html

Have a great Monday!

[Aisha M]

@Mihai Schwarz  Thank you for the comment.

In that case, can I please know what the condition should be >? Because, I don't find any that says to limit a particular issue type from progressing to a specific status. 

[Milan Chheda [INFOSYSTA]]

Why not have a different workflow for BUG issue type and have a condition based on roles, JQL or anything?

If you can't have different workflow for BUG, than I believe you will have to write a groovy script to check for issue type, followed by a condition to not allowing to proceed.

[Aisha M]

@Milan Chheda [INFOSYSTA]  Hi, Thank you for the reply. 

Actually, the project wise workflow has already been set up with close to 600 projects dependent on it and everything is being stabilized. So, I don't think my organization would want to disrupt anything with new changes now.

[Milan Chheda [INFOSYSTA]]

Ok, so you can use ScriptRunner add-on for JIRA. This add-on exposes a condition for workflow transitions, "Script Condition [ScriptRunner]", where you can write a custom script based on issuetype. For example, you can use below sample code to check for issuetype condition:

if(issue.issueType.name == 'BUG')
    return false;
return true;

[Lexi]

@Milan Chheda- i know this was from a long time ago, but i am trying to do the same thing. What else do i need to add to this script to get it to work? I still see the workflow option for the Bug issuetype: