How to locate the project a restricted board is assigned to

[Mateo Eidson]

I'm a full Jira admin doing some clean up. I'd like to unrestrict a board but it's not clear to me what is causing this issue. How can I change this board from a "restricted board" to a board that I can manage/add issues to?

[Prachi Bolar]

Hello, 

Welcome to community :) 

 Could you please check How many boards this sprint is associated and maybe on the board is private?

You may also check the filter query or the location of the board.

You may also raise a ticket here : https://support.atlassian.com/contact/ so that team can further check and see what is causing this 

Thank you,

Prachi 

[Mateo Eidson]

"You may also check the filter query or the location of the board."

I can certainly run a JQL for  "Sprint=MOB Sprint 2" and enable the field for "Project" but it doesn't really give me any additional information. Just that this sprint is part of the "DNWC" project (partially cut off in my image above). Seems like there should be a field called "Parent Board" or "Board" or something. 

My guess is that one of my developers created this sprint before I on-boarded with the company. My workaround will be to simply create a new sprint (with a similar name) and migrate the tickets there. My fear is that there are boards that have specific filters on the existing sprint in which case my developers would be confused. 

[Trudy Claspill]

Hello @Mateo Eidson 

From what page are you getting that view of a sprint in a board?

I don't see a view like that in my Jira Cloud environment. Knowing what page you are viewing could help us provide you with better advice.

[Mateo Eidson]

This is the backlog screen for my project. But the "Configured Board" filter specifically calls this sprint out so it's being added to my Product Owner board but obviously the sprint was created elsewhere. So that's what I'm trying to figure out. 

In my recent response above I may simply migrate the developer created sprint to a new sprint and just deal with the consequences of impacting other filters or boards that I'm not aware of.

[Trudy Claspill]

You can use the following API end point, supplying the numeric ID of the sprint, and get the numeric ID of the board in which it was created.

https://developer.atlassian.com/cloud/jira/software/rest/api-group-sprint/#api-rest-agile-1-0-sprint-sprintid-get

You can get the numeric ID of the sprint by starting with a JQL filter:

sprint = "MOB Sprint 2"

The JQL statement will automatically convert the sprint name to its numeric ID.

After getting the board numeric ID you could then use this API to get more information about the board:

https://developer.atlassian.com/cloud/jira/software/rest/api-group-board/#api-rest-agile-1-0-board-boardid-get

I don't currently have access to an environment where I am a Product Admin and there may be private boards created by other users where I could test this out to see what data is obtained and figure out next steps. I'm not sure if the above would ultimately give you enough information to find the board owner and subsequently the board filter.

[Megan_Ruddock]

I'm having the same problem. 

In my backlog for some sprints it's showing the name of the board the sprint was created in (if they were created in another board), but for others it just reads from Restricted Board.  I believe I have access to all boards in the project.  I'm a project Admin.

I've tried to search for restricted boards but I can't find the 'Visibility' column when looking at all boards for my project.

Is there another way I can find out which boards are restricted, or which board the sprint was created in?