Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to make Time Tracking "required?

Jonathon Crowley
Contributor
January 12, 2024

In a Team managed Project, using a Marketing Work Management template,  there are options to add fields under Issue Types. 

Under Context fields, one of the available fields is Time Tracking.

However when added, there is a tickbox called "Required" blanked out, with a popup saying I can't edit is its name or change if its required. 

Q: How do I make Time Tracking required?  

Note: I have sufficent privileges to change anything in permission schemes for example. 

time tracking.png

 

1 answer

1 accepted

0 votes
Answer accepted
Nikola Perisic
Community Champion
January 12, 2024

Hello @Jonathon Crowley ,

Welcome to the community!

I'd suggest to refer to this page, scroll down and you will find the answer provided by Brant.

https://community.atlassian.com/t5/Jira-Service-Management/How-to-make-Issue-Time-Tracking-required-before-closing-or/qaq-p/1553635

BR,

Nikola

Jonathon Crowley
Contributor
September 13, 2024

Many thanks @Nikola Perisic  (and my apologies for not acknowledging your response earlier). 

Thomas Alisi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 29, 2025

hello @Nikola Perisic thanks for providing the link.

I was going through the same issue and trying to solve the problem, but after following the indications in the thread, it seems that the solution does not apply to team managed projects.

I installed the JSU extension suggested in Brant's post https://marketplace.atlassian.com/apps/5048/jsu-automation-suite-for-jira-workflows?hosting=server&tab=overview but this doesn't support team managed projects.

I also installed the JMWE extension suggested by JSU, supposedly working with team managed projects https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions-jmwe?tab=overview&hosting=cloud&utm_campaign=crosssell but again, this doesn't allow to add a validation rule to the workflow.

Can I kindly ask if you happen to have any alternative option to validate the time tracking field?

Many thanks in advance, kind regards

Thomas

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events