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How to make department head see only their department's tasks

Farah A
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February 11, 2022

Hi, I work in a firm that is growing rapidly.
I made a project for the company where everyone will log their meetings and a separate project where everyone will log their meetings.

I have created a custom field of "department" where each department while creating a task for meeting can choose their department. But the issue is i want the HR head to see only meetings where "HR" is selected in custom field and i want Finance head to see only meetings tasks where "Finance" is selected in custom field.

would it be better if i make separate groups for each department and then make a group picker custom field  e.g. "Departments New "and then in permission scheme give "browse" permission to that custom field "Department New"?
or is there a better way?

Btw there are 200 users, so its hard for me to make groups and then add them again in those groups

2 answers

1 vote
Jack Brickey
Community Champion
February 11, 2022

Two options I would offer...

personally if your company and usage of Jira is growing then I would go with the first option. The reason is, invariably these different departments are going to start wanting different behaviors and that is difficult to do in a single project.

0 votes
Wajahat Rahman February 11, 2022

If the problem is about having the HR Head view only specific type of meetings then why not use Filters to get the job done ? 

Adding to that, you can create some Dashboard with those filters to create a presentable view for the Heads.

But you might want to consider segregating them in separate project as @Jack Brickey already stated.

Jack Brickey
Community Champion
February 11, 2022

I was assuming that the goal was to restrict users ability to see other issues. Indeed if the goal is to simply to declutter what individuals see then creating independent boards, filters, dashboards, etc. is the way to go.

Like Wajahat Rahman likes this

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