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How to make some users get updates on a particular JIRA ticket?

Ananth Chellappa
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October 1, 2018

I'm able to set myself up to get notifications on any ticket I open. How can I add "watchers" to a particular ticket? It was very easy with bugtrack.

2 answers

0 votes
Irfan Mazli Mazuki
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 2, 2018

Hello @Ananth Chellappa,

Welcome to Atlassian Community!

You can add/remove watchers from an issue by clicking the number icon of the issue's watchers:
Watchers.png

Note: If the Issue Details page is not displayed like this, this would mean the JIRA Labs feature is enabled. You may disable it by going to Profile > Personal Settings and disable the JIRA Labs.

Then type in the username of the users to be added as the watcher. To remove them, hover over the user's name and click the 'Trashcan' icon to delete it. This will require you to have the 'Manage Watchers' Project Permission and 'Browse Users' Global Permission. 


Kind regards,
Irfan

0 votes
Mohamed Benziane
Community Champion
October 1, 2018

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