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How to make the locked fields to be displayed in the issue screen

Sunilkumar k
Contributor
July 27, 2023

I created a new screen and occupied that also with a few locked fields. However, when creating the issue, I don't see those locked fields on the screen?

please suggest me how can i see the locked fields on the screen.

 

Thanks in advance !

2 answers

1 vote
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 27, 2023

Hello, Good day. Go to project settings >> Issues >> Screens, make sure the screen you created has been added to "Create issue" screen.

Screenshot 2023-07-28 at 10.25.11 AM.png

If its there and still not shown, then there are chances that this field is hidden if field configuration. While creating the issue you will get an option to find the field, search for the field and check if there is any error.

 

Screenshot 2023-07-28 at 10.26.24 AM.pngScreenshot 2023-07-28 at 10.26.36 AM.png

0 votes
Trudy Claspill
Community Champion
July 27, 2023

Hello @Sunilkumar k 

Which locked fields did you add to the screens?

What type of issues use these screens?

Can you confirm this is for creating issues in a Company Managed project versus a Team Managed project?

Can you provide screen images showing us what you changed?

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