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How to manage scheduled next executed scheduled issues

Kelly Scharlau January 22, 2024

I am needing to find a way to manage my upcoming scheduled issues.  Is there a field or column that shows me the next executed ticket date and summary (other than in the scheduled issues area under the project)?  I know how to manage existing tickets but am having issues trying to plan and manage the upcoming schedules (that do not yet have tickets but will be triggered within a the next week). 

 

To add to this, is there a gadget within the dashboards that shows the upcoming scheduled issues?

 

Any help is appreciated. 

Thanks!

 

 

3 answers

0 votes
Mary from Planyway
Atlassian Partner
January 22, 2024

Hi @Kelly Scharlau 

It's Mary from Planyway:)

 

Do you consider using a timeline or a calendar to view scheduled activities? I believe it'd be the best option. You can play with Jira built-in functionality or explore third-party apps like Planyway.

Project Roadmap

Kelly Scharlau January 23, 2024

Thanks!  Unfortunately this does not help with scheduled issues that do not have a ticket yet, as there is no status. .  Appreciate you looking into this though.

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0 votes
John Funk
Community Champion
January 22, 2024

Hi Kelly - Welcome to the Atlassian Community!

How are you defining "Scheduled issues"? Can you share a screenshot? 

Kelly Scharlau January 23, 2024

Scheduler.png

 

@John Funk Above is a example.  We have scheduled issues that are going to trigger a ticket on the next execution date.  What I am wondering is from a PM standpoint, how can I manage those tickets that have not been created yet.  I need a way to let my engineering team know that there will be X amount of ticket due next week.  I didn't know if there was a gadget within the dashboards or a easy way to manage the recurring scheduled issues.  The only thing I can do is export to CSV and look under next fire date but that is a lot of manual effort. 

Thank you for reviewing!

John Funk
Community Champion
January 25, 2024

I think I would just create the extra tickets and let them be sitting out there with the future dates if you need that. 

0 votes
Kelly Scharlau January 22, 2024

To add to this, is there a gadget within the dashboards that shows the upcoming scheduled issues?

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