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How to merge two accounts

Matti Lattu
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November 25, 2021

Hi!

 

I have two separate accounts in Atlassian, A and B. I am mainly using Trello wit account A. Account B is connected to Jira.

Account B has the right email address and I am trying to change the email from account A to B. Atlassian prevents doing this, because account B exists. How can I merge these accounts?

Matti

2 answers

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Matti Lattu
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December 21, 2021

Unfortunately this doesn't help.  I invited myself (account B) to board and it works. When I then try to log with that email, Atlassian says, that the account doesnt exists. atlassian.JPG

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Vero Rivas
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November 28, 2021

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