How to move issue to new project but still show original issue reference number

[Alex Viale]

Moving an issue from one project to another - we ran into an issue of not having visibility into the original number. Links re-direct just fine, which is good, and you CAN find the original ticket number in the history of the issue, but i don't know if there's a way to display that original number more prominently to be able to reference (for PMs, Customer Support, etc.)?

[DPKJ]

It just shows old reference number in history, and it is not possible to show this number prominently.

You can achieve some success with tools like ScriptRunner, where you can create a custom-field and populate its value with old issue number using post script.

[Nic Brough -Adaptavist-]

Listener, not a post-function (you need a listener because the "move" function does not have post-functions.

You could also construct a scripted field that reads the history and returns the old issue-key.

You'll need to think carefully about what rules and display you want for cases where an issue is moved multiple times.