How to notify a group of Jira users when a specific ticket is created or ticket status changes

[Li Huang]

Hi,

Is there a way to notify a defined JIRA group when a specific ticket is created or ticket status changes?

[Nic Brough -Adaptavist-]

For the status, check the events that transitions into that status fire and then ensure that the notification scheme sends mail about that event to your group.

For "a specific ticket", you need to think about what makes it "specific"

[noamdah]

Check out this link.