How to order backlog in NextGen Scrum project

[Mike Wilkins]

I have added a number of stories to the backlog of a sprint project in a next-gen cloud account.

None of the stories are allocated an Epic. I am trying to order the backlog but if I just simply drag and drop a story to a higher priority, it snaps back to where it was. If I use the "send to top/bottom" of the backlog, it stays there, but this means the only way I can see to order the backlog is to send to the top in ascending order of priority, each time I send an item to the top, it shuffles everything down. I can do that for the hundred-odd stories I have currently (even though that would be tedious), but if I wanted to add a new story in the middle of the ranking, I won't be able to without re-ranking the whole of the backlog.

Am I doing something wrong, or is this a big flaw in next-gen?

[Mike Wilkins · Accepted solution]

Issue caused by https://jira.atlassian.com/browse/JSWCLOUD-18831

[Ste Wright · Accepted solution]

Hi @Mike Wilkins

I cannot replicate the behaviour in our instance where drag/drop works fine - it might be a per-site issue.

I found a recent bug for this - see JSWCLOUD-18831 created yesterday - worth voting / following on this one.

You could also try contacting https://support.atlassian.com/ - see this answer from Andy at Atlassian for more details

Ste

[Mike Wilkins]

Thanks Steve. What kind of license do you have? Ours is an evaluation license (limited to 10 users), could this be the issue?

[Ollie Guan]

Hello @Mike Wilkins ,

It seems that this is a feature to be developed, you can vote for the following ticket:

https://jira.atlassian.com/browse/JRACLOUD-72619

[Mike Wilkins]

Thanks Ollie, but I think it’s a different issue.