How to put all the fields of an incident type in the details of the incidents?

[dhernandezs]

Hello

I have some custom fields that I created but they don't appear in the detail of the incident. Does anyone know how I can locate them here?

Attached image of the problem

 

I hope you can help me and thank you very much

[Alex Koxaras -Relational- · Accepted solution]

Hi @dhernandezs 

If I understand correctly your question, you have to add these fields to the corresponding screen of your incident issue type. To do that"

• Go to your project > project settings
• Issues > Screens
• Locate your issue type(s) and click the > next to screen scheme name to expand
  
• Open in a new window the "view issue" screen and add all necessary fields
• Do the same on the edit issue screen, IF you want your users to edit them
• Go to back to project settings > issues > layout
• Locate your issue type(s) > Edit Issue Layout
• Rearrange the fields to your liking

Hope that helps!