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How to re-create a report (pic attached) : Avg resolution time/Total Resolution Time/Issues Resolved

cameron.conover May 9, 2019

I created a dashboard a few months ago, and took a screenshot of part of the report (see below).  Now I'm trying to find it, and can't.  Nor can I re-create it......HELP!!

Report.png

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Coley Anderson
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May 9, 2019

Hi Cameron - I think you need to look for the "Resolution Time Report"

 

That is the report that matches the Data Table you posted, is this what you are looking for?

DT.PNG

cameron.conover May 9, 2019

That's it!!! Thanks soooo much.  

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