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How to recover deleted work items

Purav Mehta
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April 14, 2025

How to recover deleted work items

4 answers

2 votes
Yuliia_Borivets__SaaSJet_
Atlassian Partner
April 15, 2025

Hi @Purav Mehta 

It's only possible to recover work items if you have a backup or app that allows recovery (installed before deleting).

You can read more here: Jira Cloud: How to restore deleted issue?

 

0 votes
Daria Kulikova_GitProtect_io
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April 16, 2025

Hello @Purav Mehta and welcome to the Atlassian Community! 

As has already been mentioned, if you hadn't had a backup of your data before the deletion happened, those work items might have been lost.

 Here are the articles on the topic: 

https://gitprotect.io/blog/jira-issue-recovery-guide-how-to-restore-deleted-issues-in-jira/

https://gitprotect.io/blog/jira-project-recovery-guide-how-to-restore-deleted-jira-project/

Regards,

Daria

0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 15, 2025

Hello Purva,

Welcome to community 

We cannot restore a deleted issue unless you have a backup for that particular instance before deleting the issue 

Please find feature request for the same

You check the workarounds in the feature request.

Thank you,

prachi

0 votes
Valerie Knapp
Community Champion
April 14, 2025

Hi @Purav Mehta , welcome to the Atlassian Community and thanks for your question.

Unfortunately, when something is deleted from Jira, it's gone. Please see the documentation here for possible solutions for how to manage this situation - https://support.atlassian.com/jira/kb/restore-deleted-work-items-in-jira-cloud-using-local-backup-files/ 

Best wishes

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