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How to regain or create a new admin user for installed jira application

shweta yadav April 19, 2018

I have installed jira on a server but forgot my username and password.

Kindly suggest how can i create a new admin user.

 

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Sloan
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April 19, 2018

Hey @shweta yadav

If you have database access, you can retrieve admin access:

shweta yadav April 19, 2018

No we have not configured the db with jira till now

Sloan
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April 19, 2018

Then you probably have not set up an admin either? Or have you chooses the built in H2 Database?

What is shown when accessing Jira?

shweta yadav April 19, 2018

yes I have choosen H2 database.

Sloan
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April 19, 2018

In this case follow this guide to access the H2 database:

Accessing Jiras H2 Database

Then proceed with the guide I linked before.

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