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How to remove Bitbucket's "Create branch" link in Jira Cloud

jhelweg
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July 9, 2021

We no longer use Bitbucket, we now use Github, but the "Create branch" link in Jira Cloud tickets still points to Bitbucket and we can't determine how to remove it. Other posts mention editing "DVCS accounts" but we don't see that as an option within Jira Cloud. 

We see the "JIRA DVCS Connector Plugin" under the Jira System Apps, and the "Bitbucket Cloud Account Navigation Links" module, but all say "module cannot be modified". 

Thank you

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 28, 2022

Hi @jhelweg 

G'Day!

There is two way to uninstall the integration, from the Jira cloud or Bitbucket side.

Jira

  1. Ensure you are logged in with admin account
  2. Click the settings icon on the top right corner
  3. Click Products
  4. Under Integrations click DVCS accounts
  5. Locate your Bitbucket workspace name and click the small "..." button
  6. You'll be present with the Disconnect button, pressing this will uninstall the integration.

Bitbucket

  1. Navigate to your Workspace settings
  2. Under Atlassian integrations click Jira
  3. Locate your Jira cloud URL and click Disconnect

I hope this helps, let me know if you still have any issues.

Cheers,
Syahrul

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