How to restrict Certain Issue Type for particular project role or user group?

[Saad Ahmad]

We have a set of business users who we only want to create 'Epics', the rest of the issue types shouldn't be available for them while creating a new issue. but they should be allowed to view/edit them (e.g. story, bug) 

I have clubbed such users in a user group and mapped it to a project role. 

How can I achieve it without script runner or additional plugin?

[Saad Ahmad]

Hi @Tomislav Tobijas @Maciej Dudziak _Forgappify_ @Pasam Venkateshwarrao 

I can restrict it through the Worfklow by adding a 'Permission Validator'. But its a reactive approach rather active. Its frustrating for user to fill out the form and upon submission we're telling you don't have the permission. 

I'm still unable to understand the purpose of the 'Issue Level Security Scheme'. It doesn't make sense to me. Can it be leveraged for this purpose? If yes, how? 

otherwise, what's the purpose of this issue level security, and blog or document I could be referred to?

[Pasam Venkateshwarrao]

@Saad Ahmad For detail explaination of issue security level refer the doc

[Pasam Venkateshwarrao]

Hi @Saad Ahmad 

Welcome to the community, In jira this feature is not there This can be achieve by using script runner Add-on in Behaviours Module ,if you no need of Add-ons then you can use issue security level scheme for particular project.

Hope this helps

[Tomislav Tobijas]

@Saad Ahmad we're struggling with this as well. So far, I don't think anyone has found a solution for this without using apps such as ScriptRunner Behaviors.

There's an open ticket for it: JRACLOUD-44557: Restrict creation of issues based on issue type 

So far, the only way to 'restrict' the creation is via WF validator, but that won't hide issue types from the create screen 😕

It would definitely be good to know if someone has found a solution for it. Maybe it's possible with Forge...

Cheers,
Tobi

[Maciej Dudziak _Forgappify_]

Hi @Tomislav Tobijas 

It is possible with UI Modification API in Forge - especially setOptionsVisibility API, but you would have to write you own app.

Our team developed Field Rules - UI Modification for Jira app, that allows you to utilize this API through a simple UI, eliminating the need for scripting. This could be an another alternative for your requirements.

Cheers

[Tomislav Tobijas]

Good to know. Thanks @Maciej Dudziak _Forgappify_ !