How to send email notification for tagged user in comment

[Alon Shoham]

I'm trying to create automation that sends an email to any user who's been tagged in a comment. I can't find a smart value to describe the tagged user.
I know Jira has an outgoing email option - but this is not useful because it sends an email for every action and it can't be modified to send only for comments.Does someone know how to create such automation?

[Fabio Racobaldo _Herzum_]

Hi @Alon Shoham ,

each user can manage email notification for mention in personal settings. Please take a look to the following article.

Hope this helps,

Fabio

[Alon Shoham]

Hi Fabio,

You didn't attache the article :)

[Fabio Racobaldo _Herzum_]

Sorry @Alon Shoham :)

Here the article  https://support.atlassian.com/jira-cloud-administration/docs/configure-email-notifications/

By default an email will be sent with the comment to the mentioned user.

Fabio

[Alon Shoham]

Thanks!

[Fabio Racobaldo _Herzum_]

you're welcome @Alon Shoham . If it solved your question please mark my answer as accepted