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How to set a reminder or warning message on JIRA ticket if there is no worklog

Deepika Sood January 20, 2022

Is there a way we can set up a reminder message on JIRA tickets or warning alert to assignee if they haven't log the time on the JIRA ticket once the ticket is moved to Done.                                                

2 answers

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Pramodh M
Community Champion
January 20, 2022

Hi @Deepika Sood 

You Could leverage Automation in order to add a comment mentioning assignee or reporter to add the worklog

Check for empty field condition via JQL as 

workratio = EMPTY

and add a comment to have the worklog mentioning assignee or reporter

Thanks,
Pramodh

Pramodh M
Community Champion
January 20, 2022

FYI Reference Here

Step 1

W1.png

Step 2

W2.png

Thanks,
Pramodh

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Deepika Sood February 16, 2022

Thanks Pramodh. It works 

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0 votes
Fabian Lim
Community Champion
January 20, 2022

Hi @Deepika Sood

You can use jira automation,  or conditions/validators in your workflow transitions. 

You can find some ideas here:  https://community.atlassian.com/t5/Jira-Software-questions/How-to-block-issue-transition-when-comments-or-worklog-empty/qaq-p/1472919

Regards

Deepika Sood February 16, 2022

Thanks Fabian. It helps a lot.

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