How to set notification on version release notes when new work items get added in

[Pang Yew Ken]

Im trying to set a notification when new work items gets added into a version release notes so my QA/after sales team will be aware and take note of it.

Tried in automation but not sure how to do it.

[Pang Yew Ken]

Nvm thanks. Got it to work by asking chatgpt.

Jira Cloud.

Team managed.

[Bill Sheboy]

Hi @Pang Yew Ken 

As is often the case with bot-generated answers for Jira features, that one will not consistently work...

There are known defects for list fields (e.g. Sprint, Fix Versions, etc.) such that when a field has changed too many times the changelog provided to the rule is incorrect.  The only workaround is to use the trigger to detect a change happened and then read the changelog directly using the REST API endpoint with the Send Web Request action, parsing as needed to detect what changed.

[Bill Sheboy]

Hi @Pang Yew Ken -- Welcome to the Atlassian Community!

As you tried to solve this with an automation rule, context is important for the community to help.  Please post the following:

• what version of Jira are you using: Cloud, Server, or Data Center
• for Cloud, what type of project is this: company-managed, team-managed, JPD, etc.
• an image of your complete automation rule in a single image for continuity
• images of any relevant actions / conditions / branches
• an image of the audit log details showing the rule execution
• explain what is not working as expected and why you believe that to be the case

Thank you!

Kind regards,
Bill