How to set resolution value, when a issue is created in "On demand JIRA"

[srinivasan radhakrishnan]

Hi All,

In my company they maintaining a project "Meeting" in On demand JIRA. In this project issues they maintaining the client meeting details only. It have the workflow scheme with below scenario

1. No transaction

2. Only one setp "Closed" is available

When we create a new issue in this project , the newly created issue is in "Closed" state.

In this scenario, How can i set resolution as "Fixed"?

Please share the steps to achieve my goal.

Thanks.

[Nic Brough -Adaptavist- · Accepted solution]

It's not quite true that there's "no transaction". You still have a "create" transition. Stick a post-function on that saying "set resolution to fixed" and that should solve your problem.

(Or, put the resolution field on the create screen - it will always end up populated, but your users can choose a resolution, so I prefer the post-function method)