How to set up automation on Assignee QA?

[Vitalina Ostapchuk]

Hi all! 
I need to set up such automation (for bugs and defects only): field Assignee QA = field Reporter. So I want the Reporter of Bug/Defect to automatically become an Assignee QA for this issue. How can I do this? 
Great thanks!

[Ezgi Bayındır]

Hi @Vitalina Ostapchuk ,

You should use condition for defining issue types. And you can copy assignee or other user fields from reporter with edit issue action.

[Bill Sheboy]

Hi @Vitalina Ostapchuk -- Welcome to the Atlassian Community!

Adding to the suggestion from @Ezgi Bayındır ...

This is a common / straightforward scenario, and so I recommend you learn more about automation rules to help you create such rules for future needs.  Here are some references to help you get started:

• https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation
• https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC
• https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

Additionally for the suggested rule, I recommend always adding the Re-fetch Issue action immediately after the Issue Created trigger before any other rule steps.

The reason is that trigger can start so quickly some issue data may not yet be available to the rule.  This impact may cause other steps to not work as expected, or to even generate errors.  The Re-fetch Issue will slow down the rule a bit, reloading the issue data before the rule proceeds with other steps.

Kind regards,
Bill

[Vitalina Ostapchuk]

thanks! Maybe you have an idea why it works with field Assignee, but doesn`t work with Assignee QA? 😔

[Bill Sheboy]

Would you please post an image of the audit log details showing the rule execution?  That may provide some context for what is happening.

What type of project is this: company-managed or team-managed?

What type of field is Assignee QA: user selection, People, something else?