How to set up slack integration to mention issue id and see the link (see screen)?

[Yulia Zhyliaieva]

See, here there is an issue ID mentioned, and the link is provided automatically

[Daniel Eads · Accepted solution]

Hi @Yulia Zhyliaieva ,

A project needs to be connected to a particular channel in Slack for the issue preview to work. You can see which Jira projects are connected to a Slack channel by using the /jira manage command in the channel. Once the project is connected (you can mute the notifications in the Jira interface if you don't want notifications), then the issue key mention will trigger a preview and you can use /jira KEY-19 (or whatever the issue key is) to take action on the issue.

As an aside, using the full URL for the issue (e.g. yoursite.atlassian.net/browse/KEY-19 ) will always trigger an issue preview, regardless of if the project is already connected or not.

Cheers,