How to set work type hierarchy in Jira Data Center?

[Thảo Trần Thu]

I read this guideline for Jira Cloud but cannot find Work items and Work type hierarchy in my Jira Data Center Setting.

https://support.atlassian.com/jira-cloud-administration/docs/configure-the-issue-type-hierarchy/

My Jira:

Can anyone help me with this in Jira Data Center? I want to create 2 new issue types in Jira with the below hierarchy: 

Initiatives > Theme > Epic > Story > Task > Sub-task

Another question is why Story is at the same level with Task? Can we change that default setting?

[Piyush Annadate _ACE Pune_]

Hello @Thảo Trần Thu ,
Welcome to the Community !!

Hierarchy Level option would be at Administration-> Manage Apps -> Advance Roadmaps for JIRA -> Hierarchy Configuration

Kindly refer to Advanced RoadMaps details at https://confluence.atlassian.com/jirasoftwareserver/configure-your-jira-software-instance-1044784156.html

Story and Task are in same level as they are Standard Issue type.

[Piyush Annadate _ACE Pune_]

<url>/secure/PortfolioHierarchy.jspa
For direct access

[Thảo Trần Thu]

Thank you.

I know the admin can set up the hierarchy in Advanced Roadmaps.

However, when the admin creates two issue types, Initiatives and Themes, in Advanced Roadmaps, these types cannot have Epics as their child issues, unlike how Epics can contain Stories and Tasks.

Hence, I wonder if we can configure Hierarchy directly from Jira setting, it might help with the issue mentioned above.

[Piyush Annadate _ACE Pune_]

You cannot update Hierarchy directly from JIRA settings, 

[Sebastian Krzewiński]

Hi @Thảo Trần Thu 

Issue hierarchy is connected to advanced roadmaps which is available in Jira Premium/Enterprise. Do you have it in your Jira DC?

Regards,

Seba

[Thảo Trần Thu]

Hi @Sebastian Krzewiński ,

Yes, we have.

But as I replied to @Piyush Annadate _ACE Pune_ , when the admin creates two issue types, Initiatives and Themes, in Advanced Roadmaps, these types cannot have Epics as their child issues, unlike how Epics can contain Stories and Tasks.

Hence, I wonder if we can configure Hierarchy directly from Jira setting, it might help with the issue mentioned above or not.

Thank you.