How to show tickets that are overdue in dashboard?

I would like to add counter on state eg allow ticket to be in state open just for 2 days otherwise show them in dashboard as overdue.

Any idea on how to achieve that?

Best

Jayne

1 answer

1 vote

Answer accepted

Hi,

you can create a filter:

status = Open and status was Open BEFORE startOfDay("-2d")

and show the results with a gadget on the dashboard

Best regards

Thomas

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Thank you works perfectly !

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