How to split the Apps subscription

[Balamurugan]

We have around 40 users in our company in that we are using Zephyr for JIRA tool only for 3 users.  However we are paying the amount for all 40 users.

Is there any possible to pay the amount only for those 3 users who is using the zephyr tool.   ?

[Earl McCutcheon · Accepted solution]

Hello @Balamurugan ,

The licensing model for apps is based on the Application license user access level count, and there is not currently an option to split or sub divide the license amount for apps installed on the application. 

This is covered in more detail in the Atlassian Purchasing & Licensing FAQ here:

• https://www.atlassian.com/licensing/purchase-licensing#licensing

Can I purchase a Marketplace app at a User Tier other than that of the parent product?
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All Marketplace apps must match (or exceed) the parent product in terms of User Tier. For example, if you license Jira Software at 100-Users, and Confluence at 50-Users, all Jira apps must be licensed at the 100-User Tier, and all Confluence apps must be licensed at the 50-User Tier.

We are tracking interest in revising the licensing model for apps in both Jira Cloud and Server to reflect a application user licensing level in the following two requests, noting the update from May of last year stating that this is currently not on the list for development but is on the long term back log for consideration so make sure to add a vote to the requests to show your interest and help track the interest for prioritization as covered int he "Implementation of New Features Policy" :

• https://jira.atlassian.com/browse/JRASERVER-59932
• https://jira.atlassian.com/browse/JRACLOUD-59932

Regards,
Earl