I added the Git Integration app by GitKraken and am on a trial period. Thinking we weren't going to use it, I cancelled the subscription. Upon further thought, we'd like to reinstate the app and continue with the subscription.
Given that there is no direct way to do that, I was offered instructions on how to switch our plan from premium to standard and back to premium to reset all subscriptions. However those instructions I think probably aren't updated for the new navigation and I was unable to follow them.
Hello @Bob Finger
Welcome to the Atlassian community.
Who provided you with guidance to switch your plan? I have not heard that recommendation before.
Are you following plan-switch instructions for that from an Atlassian provided document? If so, can you provide a link for that document?
Also, I have a pending app cancellation in my own environment, and I find an "Undo Cancellation" button when I go to
admin.atlassian.com > Billing > Manage (button next to the app in the billing list)
I am getting a "new Billing Preview" screen where I find the Manage buttons for subscriptions to the Atlassian apps and 3rd party apps.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.