How to update a field that is hidden

[Sara Valoti SK]

Hi everyone!

In my project, when creating the ticket, the fields that remain empty get hidden.
How do I update the same fields later? Where are they located? If they are hidden, they cannot be updated anymore?

Thank you in advance for the attention.

[Walter Buggenhout · Accepted solution]

Hi @Sara Valoti SK,

Your hidden fields usually are under the box More fields on your issue screen, as you can see in this example:

When you expand that section, you should be able to edit them.

In company managed projects you can (optionally) define different screens for creating / viewing / editing issues. If you are doing so, you should make sure the fields you want to edit are indeed on the edit issue screen in your project. 

Hope this helps!

[Joe Pitt]

Please clarify; are the fields hidden in the field configuration or just no on the create screen?

If the latter, they will be on the edit screen when you edit the issue