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How to use JIRA JQL to send e-mail notification?

Cloud_NEW April 15, 2020

Hi Support,

 

If we have one JQL filter and want to send mail to some people?

Please advise how to do it, thank you!

4 answers

0 votes
Cloud_NEW April 17, 2020

E-mail format should be table like attachment.0417.png

0 votes
Cloud_NEW April 17, 2020

Hi Carlos_Garcia_Navarro ,


But our filter is the following example:

project = TEST AND status in ("A", "B", "C") AND priority in (Highest, High, Medium) AND A_TEST = abc

 

if meet then sent to our custom filed : PS,PL

0 votes
Cloud_NEW April 15, 2020

Hi Carlos_Garcia_Navarro,

Thanks for you quick replying , but we want to setting filter and then auto send mail to some people, how could we do it , thank you!

Carlos Garcia Navarro
Community Champion
April 15, 2020

Hi @Cloud_NEW , I added a few more details on how to manage the subscription in the answer above. Would this procedure work for your use case?

0 votes
Carlos Garcia Navarro
Community Champion
April 15, 2020

Hi @Cloud_NEW ,

This article may address your question on how to subscribe to a filter (check section 'Subscribing to your search results'):

https://confluence.atlassian.com/jiracoreserver073/working-with-search-results-861257284.html?_ga=2.198997935.1292026812.1587003960-2063505617.1583941616

Hope it helps

Carlos Garcia Navarro
Community Champion
April 15, 2020

You could create a subscription by specifying a recipient and frequency. More details:

- Go to Filters-> View all filters

Screen Shot 2020-04-15 at 11.23.18 PM.png

- Click (...)-> Manage Subscriptions

Screen Shot 2020-04-15 at 11.24.17 PM.png

- Define the recipient (it could be a group of people defined in JIRA) and frequency

Screen Shot 2020-04-15 at 11.21.04 PM.png

Carlos Garcia Navarro
Community Champion
April 17, 2020

Can you create a group to include the recipients of the email? Or do you require them to be in a custom field?

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