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How to write a JQL to search for tickets that were not touched by assignee over the past 5 days?

Daria Pankratova March 26, 2021

Hi all, 

I am trying to filter all the tickets where the assignee did not respond to the ticket over the past 5 days. The assignee in this case should not be a specific person. Any suggestions how to do that?

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Bill Sheboy
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March 26, 2021

Hi @Daria Pankratova 

Are there any other ticket changes which could occur during the 5 days?  If not, you could try this, substituting in your project name:

project = myProject AND updated <= -5d

 

Best regards,

Bill

Daria Pankratova March 29, 2021

Thank you, Bill!

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Bill Sheboy
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March 29, 2021

You are welcome, Daria.  If this helped you solve the problem, please consider marking this question as answered.  That will help others in the community searching for answers find them faster.  Thanks!

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