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How to write a queue that returns issues with a comment date > resolution date

Dennis Parker
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March 31, 2022

I am trying to create a queue for issues that have a comment that was added after the resolution date. 

I tried this: 

status = "Closed with Resolution" and lastCommentedDate >= resolutionDate

but this isn't returning any issue when expected.

Any ideas?

1 answer

0 votes
Jack Brickey
Community Champion
March 31, 2022

lastCommentedDate Is not a valid function OOTB. Are you using an addon for this?

There isn't a JQL that will achieve exactly what you're looking for. One option would be to use automation such that you either set a field, add a label or something similar when a comment is made on a closed ticket.  Of course this will only help you going forward. It will not allow you to check previously closed tickets.

you could also consider an add-on solution. Check the marketplace for the various JQL search solutions.

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