How to write an Automation : If Reporter is the same as Approver transitioned to "Approved"

[Leena Pratheepan]

Hello Community,

I need help for making an automation. I want that if an issue created and reporter and approver are the same person, then transition the issue to approved.

Thank you for your help in advance.

best regards,

Leena

[Tugba Capaci · Accepted solution]

Hi @Leena Pratheepan 

A workflow like this will help you.

 

Tugba
actioner.com

[Trudy Claspill]

Hello @Tugba Capaci 

"key" is not a documented attribute of a user field, as per

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/

Did you test this and find that it actually works?

[Leena Pratheepan]

I will try it und will inform you. Thanks for your help

[Tugba Capaci]

Hello @Trudy Claspill ,

I shared this workflow as a showcase for giving an opinion about the workflow basics.

Now, I tried to run this, and you're right, "key" is not necessary. I wrote it according to the placeholder on the "First value" field.

[Leena Pratheepan]

Hey @Trudy Claspill  @Tugba Capaci 

Thanks for your help. In create modus it does not work, so i change it.

This configuration works for me.

[Trudy Claspill]

In the case where your Approvers field has multiple users and one of the users in that field matches the user in the Assignee field, then the condition will fail.

[Trudy Claspill]

Hello @Leena Pratheepan 

When is the Approver field set? Is it set in the Create Issue dialog or set at a later point after the issue creation has completed?

Have you tried to construct the rule? If so, show us what you have so far and tell us what part you are struggling to add.

[Leena Pratheepan]

It`s set in the create issue dialog,

If Issue created -> reporter and approver the same person -> transition the issue to approved

the part reporter and approver are the same person is difficult to add. I do not know how?

[Trudy Claspill]

The general structure provided by @Tugba Capaci is correct, except for the Condition suggested.

You can use an Issue Fields Condition (1) to compare the value of one field to another field of the same field type.

Pick Reporter for one field (2).

By default the second part of the comparison will the set to Value. Click instead on Field (3).

Then you can select the Approver field (4). I don't have an Approver field so I specified another field.

[Leena Pratheepan]

@Trudy Claspill 

I had this solution but unfortunately I could not select Approvers. Approvers is Multi-User Customfield. Maybe that's why it didn't work.

[Trudy Claspill]

I think you are correct. It looks like if the first field you specify is a single user picker field (i.e. Assignee) then you can compare it only to other single user picker fields. Likewise if the first field you specify is a multiple user picker field (i.e. Approvers) then you can compare it only to other multiple user picker fields.

[Leena Pratheepan]

Yes, It`s right.