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I am getting this error when trying to Backup JIRA data in XML

Marlon Estipona
Marlon Estipona July 7, 2017 
Erreurs
An exception occurred backing up: com.atlassian.core.AtlassianCoreException: Error in action: <a href='mailto:com.atlassian.jira.action.admin.DataExport@71621ef3'>com.atlassian.jira.action.admin.DataExport@71621ef3</a>, result: error<br/> admin.errors.dataexport.error.exporting.data

Anyone knows what's the fix? the JIRA version i'm working on is 3.5.2

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somethingblue
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 10, 2017

Hi Marlon,

One thing I would dois verify there are no quotes around the paths in jira.home and jira.paths.safe.backup.path. The .properties file format doesn't require quotes around values per the Backing up JIRA Fails due to Quotes in the Path knowledge base article.

Cheers,

Branden

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