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I am having an issue where attachments are not able to downloaded when the card is made on my mac..

Azelia Maynard
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August 7, 2025

I am having an issue where attachments are not able to downloaded when the card is made on my mac.. But if I make the card on my PC and then load attachment from mac it works fine.. any help

Attachments included when I make the card on my mac and previewable within Jira, but cannot be downloaded.. 

 

But if the card has been created on my PC and then I add attachment on my mac.. the same attachment can be downloaded by anyone

 

1 answer

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 7, 2025

Hello, Good day. I am unable to reproduce this issue on my mac device. Could you try from a different web browser on mac and check the status?

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