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I am not able to view JIRA site

Shivangi October 9, 2023

One of my JIRA site has been removed and it is showing message: Your subscription for Atlassian Cloud hasn't been renewed.
If you're a site admin, go to admin.atlassian.com
View site bill to update your payment details.

How can I view my project again?

1 answer

0 votes
Pavel Junek
Community Champion
October 9, 2023

Hi @Shivangi,

It probably failed to charge your Atlassian Cloud (if you have a standard license). You will need to update your payment details.

Pavel 

Shivangi October 9, 2023

If I don't make the payment will I be not able to view my board and I am using free plan.

Shivangi October 9, 2023

Only that project is not visible to me. Other projects is visible. 

Pavel Junek
Community Champion
October 9, 2023

Yes, Probably the permissions in the project are wrong. Are you Site admin / Org admin? Then you should be able to see/set it.

Shivangi October 9, 2023

Yes, I am Site Admin. Can you please let me know the steps for give the permission or set it.

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