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I am not seeing logoff from all device button

AjayShankar AN August 18, 2023

Hi , I am not finding logoff from all devices button from manage device page.

1 answer

1 vote
Ste Wright
Community Champion
August 18, 2023

Hi @AjayShankar AN 

You should be able to log off from all other devices aside from the one you're using:

  1. Go to your Atlassian account security settings at id.atlassian.com/manage-profile/security

  2. Select View and manage recent devices

  3. Press the Log out of all other devices button; it's a grey button in line with the title "Recent devices"

You can find more details on these settings here: https://support.atlassian.com/atlassian-account/docs/manage-recently-used-devices-for-your-atlassian-account/

Ste

AjayShankar AN August 18, 2023

Thanks Stephen, I have attached the screen shot of what I see, can you pls highlight that button.Logoff From Devices Button Not Found.jpg

Ste Wright
Community Champion
August 18, 2023

Hi @AjayShankar AN 

I'd assume the button is not shown when you're only logged into one device.

In this instance, you can just log out:

  1. Select your profile icon in the top-right corner
  2. Select "Log out"

Ste

Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 19, 2023

You're right @Ste Wright When you are logged in to only one device, you need to use the Log out option present on the top right.

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AjayShankar AN August 19, 2023

If the credentials are shared, between 3 resources and they have logged in using same creds, but are away of have switched off their laptops ?What will it show for me ?  As JIRA stores the token and does not ask password everytime right. As of now they are away, but I want to logoff my creds from their machine too.

For eg: Whatspp or Google. Something same happens here ? 

Ste Wright
Community Champion
August 19, 2023

Hi @AjayShankar AN 

Have you tried testing this, to see what happens depending on switched on/off?

Might be the best option here.

Ste

AjayShankar AN August 20, 2023

Not yet, I dont know who are using and when. I have to try when all are logged in.

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