I am unable to install 8.19.1 and it's throwing error

[Bakiyaraj Periyasamy]

I am trying to install 8.19.1 version and it's throwing error as in below

Failed to start JIRA due to a build number inconsistency"

Please assist me to install the above  version

Thanks 

Baki

[Tuncay Senturk]

Are you trying to downgrade your Jira? If yes, please see this comment.

[Sachin Dhamale]

Hi @Bakiyaraj Periyasamy 

Are you installing Jira from scratch or you are upgrading exiting or importing/restoring backup from cloud instance or sever instance?

Normally this error occur when you are restoring jira instance from another jira/cloud instance.

Thanks,
Sachin

[Reneesh Kottakkalathil]

@Bakiyaraj Periyasamy 

Can you please paste the full error log?