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I am unable to move issues on the board

Deleted user September 24, 2024

HI All,

Can someone please tell me why I am getting this issue? I have never seen this before and I have created so many boards and never saw this before. 

I have created a main bord and this board (BT) gets the issues to backlog once the issues are created on Main Board and is assigned to team BT.

The filter I have used on BT Board is: 

 

(project= "Main Board" AND "Team[Team]"= 4d0bbd44-7c64-4b24-8434-0dbe73cc2c31) OR project= "Backend Team"

Please help me with this. I want to correct this.

Thank you.Screenshot 2024-09-24 143103.png

1 answer

0 votes
Shreeja J
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September 24, 2024

Hello @[deleted] 

Thank you for reaching out!

It seems the issue might be due to permissions or workflow conditions. Here are a few things you can check:

  1. Ensure you have the "Transition Issues" permission, which allows you to move issues between columns.
  2. There might be a condition in the workflow preventing issues from moving to certain status. Please check if any conditions are set for transitioning between statuses. If conditions exist, they could be causing the issue.
  3. Double-check if the projects ("Main Board" and "Backend Team") have the same settings for workflows and permissions, as differences can cause this issue.

Thanks,
Shreeja J

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