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I can not delete previously created filters

Ana C_ Brenes J
Contributor
July 22, 2020

I created a new project, begun setting up the project and then found out that I needed another type of project.

I proceeded to delete the project and created the new one.

Two filters seemed to have been created with the first project and they are left in Jira but I am not able to delete them.

How can I clean this up in the system? The filters are not used, have no project assigned but can not be deleted.

Bildschirmfoto 2020-07-22 um 18.04.39.png

3 answers

3 accepted

1 vote
Answer accepted
Jack Brickey
Community Champion
July 22, 2020

this is a nasty side effect of deleting the project. deleting things generally is a bad idea and this is a good example of why. The delete isn't a clean 'uninstall' process. I would use suggestion from Reshma or contact Atlassian Support for assistance.

Ana C_ Brenes J
Contributor
August 4, 2020

Thanks for the answer. Yes I realized that and after asking for support from Atlassian I was able to delete everything I needed.

Cheers.

1 vote
Answer accepted
Reshma Begum {Appfire}
Rising Star
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July 22, 2020

Hi @Ana C_ Brenes J ,

You can delete the unused filters in your cloud instance using Bobswift's Jira Command Line Interface. Please use the action as given below.

--action deleteFilter --id 10001

Please let me know if you have any questions.

 

Thanks,

Reshma

Ana C_ Brenes J
Contributor
August 4, 2020

Thanks for the information. In the end all I had to do was delete the project permanently and then I was able to delete everything else.

Cheers.

0 votes
Answer accepted
Bill Sheboy
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July 22, 2020

Hi @Ana C_ Brenes J 

When you select the ... menu on the right side of the page, is the Delete option present?

 

Best regards,

Bill

Ana C_ Brenes J
Contributor
August 4, 2020

No it was not. I opened a ticket and was able to see that the problem was that the project was not yet deleted permanently. Once I did that I was able to remove all schemes not needed anymore.

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