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I can't access my board

Kevin Mardorf February 25, 2022

I changed my email address and now i can't access my board on my account. im' getting a message i need approval from an admin, well, i am the admin. what happen?

2 answers

1 vote
Jack Brickey
Community Champion
February 25, 2022

Which board? What type of project? Screenshot?

it is likely that the boards “share permissions” don’t include your user ID now. Have you assessed this?

0 votes
Clark Everson
Community Champion
February 25, 2022

@Kevin Mardorf 

Are you the only Admin for your instance? If no then reach out to your other admin, have them go to the board and add your updated account back to the admin roles and to  the board admin permission

If yes, you need to open a support case on support.atlassian.com

Also, if yes, you should setup someone else as a backup Admin to the system. If you aren't using Atlassian Access, you may want to consider making a backup admin account just for you as an alternative

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