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I can't assign permissions to users

Osama Al-Areky December 7, 2023

I am reviewing the general permissions menu and I see that some permissions are not assigned to any users. So, I am wondering how can I assign them to users/user groups? There is no any place to click or an option to add users/user groups, so how? 

 

I am the Jira and organization admin. 

 

global permission problem.png

2 answers

0 votes
Trudy Claspill
Community Champion
December 7, 2023

Hello @Osama Al-Areky 

You have tagged your post to indicate you are using the Free subscription.

With the Free subscription you can't customize the Permissions. Refer to this article:

https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/

Osama Al-Areky December 7, 2023

So with the free version the only option is the public?

Trudy Claspill
Community Champion
December 7, 2023

I'm sorry, I gave you an irrelevant answer.

I was addressing permissions at the project level, while you are looking at the Global Permissions.

@Alessandro Cuccaro [ServiceRocket] 's response is correct.

The Global Permissions are assigned only to User Groups, not to individual users.

At the bottom of the screen you will see a place where you can specify an available permission and specify a User Group that should be granted that permission.

Screenshot 2023-12-07 at 11.00.16 AM.png

And you can revoke a permission by clicking the Delete option below that group in the upper section of the page.

Screenshot 2023-12-07 at 11.02.57 AM.png

0 votes
Alessandro Cuccaro [ServiceRocket] December 7, 2023

Hello @Osama Al-Areky 

If you scroll to the bottom of the page, you can see the "Grant Permission" section, where you can select the permissions, and assign the permission to a specific group.
 
The same procedure also applies to the Project Roles.

Here is a screenshot that shows the "Grant Permission" section at the bottom of the page.

To learn more about managing global permission, you can find more information here:
https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/

I hope it helped!

 

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
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